spintotal.blogg.se - Smartnode Discovery Tool

There are 2 ways to log into a Patton Device. You will then be able to import the configuration to it. This FAQ explains how to configure your Patton Gateway for the first time by connecting it to the network, discovering it’s IP Address and then configuring the network settings. View the original article 2.com› ▲ Download Free Smartnode Discovery Tool

> Patton Cloud Call Reporting – Call-based Alerts Get the whole story by watching the rest of the Patton Academy lessons… >To learn about Patton Cloud Call Reporting, Call Recording, and Call Quality reporting, watch the video introduction…

In addition to CDRs, the Patton Cloud, together with SmartNode CPE, provides call recording and call quality reporting.

Integration-Link Call Detail Reporting to Call Recording to enhance your customer service.

Call Centers-Collect valuable data such as high call volume times in order to efficiently schedule your staff.

Inbound Marketing-Measure the effectiveness of inbound marketing campaigns by tracking numbers specific to each campaign.

Reports-Provide management reports to identify trends in calls and phone usage.

Records-Track call volume of inbound and outbound calls.

CDR ExampleĬDR Benefits: Why Use CDRs for Your Business? Such patterns and trends analysis may help a business make better management and personnel decisions. You can use CDR meta-data to discover calling trends and gain insights into how your employees use their phones. However, CDRs provide the information you need to verify billing disputes, monitor employee phone activity, and analyze when, where, and how your network is being utilized.

That task is handled by the call recording feature. Source, destination, start time, end time, duration, are some examples of the sort of meta-data captured in a CDR.ĬDRs do not capture the content of a call. * ARPU = average revenue per user | * ASPU = average spend per userĬDRs provide detailed logs about the voice and SMS (short messaging system-i.e. Yet CDRs are valuable for a host of other useful purposes, including fraud detection, churn reduction, utilization monitoring, system optimization, revenue management, demand forecasting, network capacity planning, ARPU* and ASPU* analysis, and many more. Telecoms typically use CDRs for billing and accounting, as well as system utilization monitoring. That way you can review the information at your convenience. The on-premise VoIP device evaluates each call in real time, capturing MOS and CDR data and sending it to the cloud. Now you can tell your SmartNode to send call quality, call detail record (CDR), and other useful information to the Patton Cloud. Would you like to learn how your phone system is performing? Where are the peaks and valleys of system utilization? What do the calls sound like to the users? Are they clear and clean? Or garbled? How did the MOS (Mean Opinion Score) change over the duration of the call?